PowerJet, a single point of contact for all support services on the complete propulsion system.
- Customer Support Center (CSC) is based in France and can answer customer questions from anywhere in the world, with an AOG hotline open 24/7.
- Engine Data & Documentation Center for all customers, directly accessible via the web portal (technical publications available in different formats).
- Front & back-office support to provide optimized technical solutions.
- 80 Field Reps, 11 Technical Support Centers worldwide.
- Distribution Centers (to date, two in France and one in Russia) supplying all spare parts.
- MRO Centers (to date, one in France and one in Russia).
- Customer staff training, with two complete training centers, in France and Russia.